← All scenarios
🧒 A child is lost in a crowd
⚡ Do this right now
- Stay where you last saw them for a moment — children are told to do the same, and moving in different directions makes finding harder.
- Alert nearby shopkeepers, security, or event staff immediately — don't wait or search alone for long.
📋 Step by step
- Give staff/security a clear description: clothing color, height, and any distinguishing feature.
- Ask if there's a PA system or announcement point — most malls, terminals, and large markets have one.
- Check the nearest information desk, security office, or entrance/exit points first — lost children are often found there.
- If a few minutes pass with no luck, contact the police and the Women & Children Helpline.
- Once found, calmly reassure the child rather than showing panic — it helps them stay calm next time too.
🚫 Do not
- Don't split up to search without agreeing on a meeting point and time to regroup.
- Don't wait too long before alerting staff or security, hoping to find them yourself first.
🎒 What you'll need
- A recent photo of the child on your phone
- A clear description of what they're wearing that day
📍 Need to share your location?
Generate a map link of exactly where you are, ready to send by SMS or WhatsApp.
✅ After it's over
Consider agreeing on a simple family rule beforehand — like 'if we get separated, go to the nearest shop counter and stay there.'
This page is general safety guidance, not a substitute for professional emergency services or medical advice. Always call official emergency numbers first.